FAQ

  1. Are the tours safe?

    Antwerp is one of the most bike-friendly cities in the world. Just about the whole tour takes place on designated bike routes except for the old city center where cars are not allowed. It is really the ideal city for a bike tour!

  2. What’s the size of a group?

    Quality and safety are key features of our bike tours. We tour with a maximum of 15 persons unless otherwise agreed with the guests and additional guides. 

  3. What if it rains?

    We love to share our passion and knowledge for our city, so we will never cancel a tour due to weather conditions unless otherwise mandated by the city authorities or government.

  4. What is included in an Antwerp Bike Tour?

    An Antwerp Bike Tour includes: the bikes (e-bikes upon request and availability), the coolest guides in the city, helmets (optional), tips and tricks after the tour to skyrocket the rest of your stay.

  5. Is a reservation needed?

    A reservation is required in order to confirm your booking. Reservation and pre payment is also needed for private tours.

  6. How can I pay?

    A prepayment by bank transfer is required in order to confirm your booking. For last minute additional guests you can pay in cash at the office.

  7. Where is the departure of a tour?

    Please be present 15 minutes before the scheduled departure. All our tours start and end at our office: Paradijsstraat 15 – 2000 Antwerpen.

  8. What about a no-show?

    Please let us know if you will not be able to ride with us on a booked tour: [email protected] or +32 488 55 38 69

  9. Do I get a discount when I bring my own bike?

    In case you bring your own bike, you’ll get a discount of 3 euros.

  10. Can children join the bike tours?

    Children can strictly join a bike tour together with their parents or relatives and only under private booking for safety reasons. Children seats on an adult bike or a seperate smaller bike is provided at an extra cost.

 

 

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